© 2017 Monkey Movers | Policies

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Trip fees
Trip fees may apply to certain cities outside our travel zone. This fee includes
travel to and from the event. Parking fee’s are the client’s responsibility if
applicable.


Deposit Payment
A $100 deposit is due at the time of booking for birthday parties. For events, the
deposit is $200. The deposit payment will be deducted from your total.


Additional party guests
We understand that it is hard to keep guest lists from growing! However, we
would like to offer high quality parties for young children. Please help us keep

your party fun and safe by respecting our policies.  The Gold package is for 12
kids and Diamond is for 15 kids.  (Don’t forget to include the birthday child and all
participating siblings in this count.)  Additional kids can be billed at $10 (GST
included) for the Gold package.

Payment options
Interac email transfer, cash, credit card (4% processing fee applied to final
invoice)

Booking Times
In order to accommodate all weekend parties, please book on the hour, the
choices are:
Birthday Party Times: 10:30am, 12:30pm, 2:30pm, 4:30 pm, 6:30pm

Weekday Booking Discount
If you book a weekday party, you will receive a $10 discount.  If you book a
weekday party at your child’s daycare you will receive 10% off.

General Cancellation Policy
Due to our limited availability for bookings, the $100.00 deposit is non-
refundable. Rescheduling can be made up to 10 days prior to the party date. We
do not reschedule parties with 10 days of the event.


Tardiness
Although we strive to be on time each and every time, there are times that we
might be a little late due to accidents, traffic and other unforeseen circumstances.
In the event that we will be running late, we will notify you as well as provide an
ETA.

Policies